MANAGED IT SERVICES

Enterprise-grade IT,with a team that cares.

Your IT, fully handled. Unlimited support, around-the-clock monitoring, and built-in security from a local team.

WHAT’S INCLUDED

Everything your IT needs, in one place

Help that's there when you need it.

Real people who know your business and see issues through to resolution.

Help Desk & Remote Support

Your team gets fast, friendly help from people who know your systems.

BEST FOR

Every business that needs dependable day-to-day IT help.

YOU WALK AWAY WITH
  • Fast answers from real people
  • Issues followed through to the end
  • One number to call

Ask about this service

On-Site Support

A Fairway technician comes to you when hands-on support is needed.

BEST FOR

Offices and sites that need someone in person.

YOU WALK AWAY WITH
  • A familiar face on-site
  • Hardware and network issues fixed in person
  • Scheduled visits

Ask about this service

User Onboarding & Offboarding

We set up new hires and securely remove access when employees leave.

BEST FOR

Growing teams and businesses with regular turnover.

YOU WALK AWAY WITH
  • New hires ready on day one
  • Access removed on the last day
  • Nothing falls through the cracks

Ask about this service

Security built into everything we do.

We protect your people, devices and data, and help you recover.

Cybersecurity Protection

Layered protection for your devices, email and accounts, monitored and managed by Fairway, 24/7/365.

BEST FOR

Every business, from small offices to multi-site teams.

YOU WALK AWAY WITH
  • Devices and email protected
  • Multi-factor sign-in for everyone
  • Threats spotted and stopped early

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Backup & Disaster Recovery

We back up your systems and data, test the backups and build a plan to restore them quickly.

BEST FOR

Businesses that can't afford to lose data or time.

YOU WALK AWAY WITH
  • Data backed up and tested
  • A recovery plan in place
  • Faster restores after an incident

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Problems fixed before you notice them.

We monitor and maintain your technology to prevent downtime.

Proactive Monitoring & Maintenance

We watch your devices, servers and network and fix issues early, often before your team ever sees them.

BEST FOR

Businesses tired of surprise outages.

YOU WALK AWAY WITH
  • Issues caught early
  • Less downtime
  • Regular health reports

Ask about this service

Patch & Vulnerability Management

We keep your devices and software patched and updated on a schedule that doesn't interrupt work.

BEST FOR

Businesses falling behind on updates.

YOU WALK AWAY WITH
  • Updates on a regular schedule
  • Fewer security gaps
  • No interruptions during work hours

Ask about this service

Network Management

We manage your network to keep it fast, secure and reliable.

BEST FOR

Offices that depend on a reliable connection.

YOU WALK AWAY WITH
  • Reliable Wi-Fi and Internet
  • Firewalls kept secure
  • Network issues fixed fast

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Technology that moves your business forward.

We go beyond tickets with a roadmap that keeps your business ahead.

IT Strategy & Roadmap

We build a technology roadmap and budget tied to your business goals, and review it with you regularly.

BEST FOR

Growing businesses making big technology decisions.

YOU WALK AWAY WITH
  • A roadmap tied to your goals
  • Clear, predictable IT budgets
  • Regular reviews with your team

Ask about this service

Vendor Management

We work with your Internet, software and phone vendors for you, so you have one point of contact.

BEST FOR

Businesses juggling many technology vendors.

YOU WALK AWAY WITH
  • One point of contact
  • Vendor issues handled for you
  • Renewals tracked

Ask about this service

All services at a glance

Every business is different, so we shape each service around yours.

Service
Step
Best for
Action
Help Desk & Remote Support
1 · SUPPORT
Every business that needs dependable day-to-day IT help.
On-Site Support
1 · SUPPORT
Offices and sites that need someone in person.
User Onboarding & Offboarding
1 · SUPPORT
Growing teams and businesses with regular turnover.
Cybersecurity Protection
2 · PROTECT
Every business, from small offices to multi-site teams.
Backup & Disaster Recovery
2 · PROTECT
Businesses that can't afford to lose data or time.
Proactive Monitoring & Maintenance
3 · MAINTAIN
Businesses tired of surprise outages.
Patch & Vulnerability Management
3 · MAINTAIN
Businesses falling behind on updates.
Network Management
3 · MAINTAIN
Offices that depend on a reliable connection.
IT Strategy & Roadmap
4 · PLAN
Growing businesses making big technology decisions.
Vendor Management
4 · PLAN
Businesses juggling many technology vendors.
SOUND FAMILIAR?

You’re not the first to feel this way.

Businesses like yours felt the same way. Here’s what changed.

01

“I don't want to manage IT myself.”

“Fairway has more heart than any provider I have worked with in the past, and they have technical expertise that rivals any providers I am currently aware of. I would recommend them again and again, especially if you want to be hands off with a company that cares and caters to your goals.”

02

“I need this fixed today.”

“Fairway IT Solutions is fantastic! Their team provides fast solutions whenever an issue comes up, and their follow-up is always thorough. Every tech I’ve worked with has been knowledgeable, friendly, and genuinely helpful.”

03

“We need IT we can count on.”

“Fairway is an excellent MSP. Their staff are knowledgeable, friendly and quick to respond. I am extremely happy with the service they provide.”

MANAGED IT

Tell us where you need help.

Pick what matters most and share a few details. A Fairway managed IT expert will be in touch soon.

  • No commitment required
  • A real person follows up
  • A plan built around your business
Rather talk it through?(312) 761-5790
Selected:Support
YOUR QUESTIONS, ANSWERED

Thinking about managed IT?
Start here.

Clear answers to common questions about switching, coverage, and how we operate.

What is managed IT services?
Managed IT services provide ongoing technology support, monitoring, maintenance, security, and management through a team of certified IT professionals. Instead of reacting when systems break, your business gets dedicated engineers keeping your systems secure, fast, and always available.
What is included in managed IT services?
Fairway’s managed IT services cover day-to-day support, device and network management, proactive monitoring and maintenance, cybersecurity, backups, cloud services, Microsoft 365, vendor management, and strategic IT planning, with solutions tailored to your business.
How much does managed IT services cost?
Cost depends on your users, technology, security needs, and level of support. Choose a standard plan or customize one to fit your business. Our plans are transparent, predictable, and flat-rate with no hidden surprises. Book a free assessment for transparent, custom estimates.
Is managed IT right for my business?
Businesses of all sizes benefit from professional IT support. The right IT partner helps you keep up with evolving technology and security threats while giving your business a competitive edge, allowing your internal leadership to focus purely on core business growth.
Can Fairway replace our internal IT team?
Yes. We can take over your IT completely, often for less than the cost of a small in-house team, and you get a full team of experts behind you—including tier-3 engineers, cybersecurity specialists, and strategic vCIO leadership. If you prefer to keep your in-house team, we also offer Co-Managed IT Services.
What is the difference between managed and co-managed IT?
Managed IT provides comprehensive IT management that’s fully outsourced, while co-managed IT allows Fairway to work alongside your internal team and fill specific technology, after-hours, or resource gaps.
What happens when we switch to Fairway?
Fairway starts by reviewing your technology environment, identifying risks and priorities, and creating a transition plan designed to minimize disruption to your business. Day one feels calm, organized, and thoroughly documented.
What makes Fairway’s managed IT services different?
Fairway takes responsibility for your technology while putting people first. We communicate clearly, recommend what makes sense for your business, and care about our clients before, during, and long after we work together.
LET'S TALK

Ready for IT that moves your business forward?

Talk it through with a Fairway expert. You'll walk away knowing where your risks are, what's slowing your team down and how to fix it.

No commitment required. Or email us at connect@fairwayitsolutions.com