CLIENT TESTIMONIALS

Hear it from the businesses we support.

What working with Fairway is like, directly from the leaders who trust us with their security, infrastructure, and uptime.

IN THEIR WORDS

What working with Fairway is like

Proactive, Trusted, and Consistently Excellent IT Partnership

“Fairway has been a trusted partner for several years, and their impact on our IT environment has been tremendous. We now enjoy a much more stable and consistent infrastructure, with potential issues identified and resolved before they become critical. Scheduled updates are completed on time, and we always have access to knowledgeable staff who offer thoughtful options and alternatives.

What sets Fairway apart is their proactive advice—highlighting opportunities we hadn't considered, like hardware upgrades before end-of-life or new technologies to enhance our operations. Their team inspires trust and confidence, never pressuring us into unnecessary solutions. The consistency of their staff and their deep understanding of our environment make all the difference.”

Reliable, Strategic, and Deeply Invested in Our Success

“Fairway has given us great peace of mind. With their added support and monitoring, we know our staff and students are safer. They're transparent, fair in billing, and always clear about responsibilities. Fairway has stepped up in critical moments—even beyond the scope of our agreement—and proven to be one of the most reliable partners I've worked with.

Their thoughtful planning, talented and kind staff, and consistent follow-through make all the difference. We're truly glad we chose Fairway as our IT partner.”

Accelerated IT Resolutions and Lower Overhead with Fairway's Expert, Personalized Co-Managed Services

“Our company enrolled in Fairway's co-managed IT services program and has greatly benefited from the availability of Senior Level Resources. Their responsiveness and deep understanding of our environment expedite resolution times, eliminating the lengthy escalations and wait times typical of other MSPs. Unlike larger MSPs, Fairway offers a personal touch and seamless communication, avoiding frustrating departmental silos. Additionally, Fairway allows us to supplement our in-house staff on an ad-hoc basis, leveraging specific certified resources like Networking or Azure experts, which helps keep our overall IT overhead down.”

Trusted, Flexible, and Expert IT Partnership

“Fairway is a trusted partner that brings a boutique feel with enterprise-level capabilities. Their knowledgeable team offers unbiased advice, flexible solutions, and a strong synergy with widely used SMB technologies. We value the ease of access to leadership, the variety of skilled resources, and their adaptable cost models—whether fully outsourced or staff augmentation. Fairway consistently delivers the right support for our evolving tech needs.”

Trusted, Flexible, and Expert IT Partnership

“The biggest benefit of working with Fairway has been the seamless integration of their team with ours. They've filled critical gaps in our IT capabilities, delivering proactive support and expertise that's helped us avoid downtime and strengthen our security.

Their responsiveness and technical depth stand out—quickly resolving complex issues so our staff stays productive. Fairway is reliable, transparent, and genuinely invested in our success. They don't just understand technology—they understand our business.”

Exceptional Follow-Through and Strategic IT Solutions

“The team at Fairway truly cares about getting the job done right. Their communication and follow-up are outstanding—they always ensure our users are fully satisfied before moving on to the next issue.

We're 100% satisfied with our decision to switch to Fairway. Their thorough, strategic approach helps us see the big picture, and they consistently work within our budget to deliver the best solutions. No regrets—just results.”

ON GOOGLE

5.0 stars from 30+ reviews

Read all reviews on Google
★★★★★

“Fairway has more heart than any provider I have worked with in the past.”

Brian B. · Google review
★★★★★

“Super knowledgeable, down-to-earth, and always takes the time to explain what's going on in a way that actually makes sense.”

Kelly H. · Google review
★★★★★

“I had an excellent experience working with Fairway. Their team is highly professional, knowledgeable, and responsive.”

Nancy C. · Google review
YOUR QUESTIONS, ANSWERED

Thinking about working
with Fairway?
Start here.

Clear answers to the questions leaders ask before partnering with us.

What kinds of businesses does Fairway work with?
We specialize in manufacturing and industrial, energy and environmental, construction, healthcare, education, and nonprofits and associations, as well as other select industries, supporting businesses across Chicagoland and the U.S.
Are these real client testimonials?
Yes. Every testimonial on this page comes from a real Fairway client, shared in their own words.
What do clients say sets Fairway apart?
Responsiveness, follow-through and plain-language communication. Clients also tell us they value that we recommend what fits their business, not what costs the most.
Will we work with the same people?
Yes. You get a consistent team that knows your environment, so you're not explaining your setup to someone new every time.
Do you work with businesses that already have an IT team?
Yes. With Co-Managed IT, we work alongside your in-house team to fill gaps, add expertise and take work off their plate.
Is Fairway proactive or just reactive?
Proactive. We monitor your systems, keep updates on schedule and flag issues and upgrades before they become problems.
What happens when something goes wrong?
Reach out by phone, email or ticket, and a real person who knows your setup jumps in and follows through until it's fixed.
How do I get started?
Book your Free Assessment. We'll learn about your business, look at your setup and share what we'd recommend, with no commitment.
LET'S TALK

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Talk it through with a Fairway expert.

No commitment required. Or email us at connect@fairwayitsolutions.com