Business VoIP Phone Systems in Chicago
A phone system that worksthe way your team does.
Better business communication, simplified management, and support when you need it.
What do you need help with?
Pick one to see how we help.
Everything your phones need, in one place.
Know what you need before you switch.
We assess your calling needs and network for a smooth transition.
Phone system planning
We review your current phones, call flow and internet connection, and recommend the right setup for your team.
Businesses outgrowing an old phone system or provider.
- A recommended setup that fits your team
- A network readiness check for call quality
- A clear plan for the switch
A smooth switch, with no missed calls.
We set up your system and transfer numbers without disrupting customers.
Setup & number porting
We set up your new phone system and move your existing numbers over, so customers keep calling the numbers they know.
Teams that can't afford downtime during the switch.
- Your existing numbers moved over
- Users, extensions and voicemail set up
- A planned cutover with no missed calls
Desk phones & headsets
We recommend, supply and set up the desk phones, headsets and conference phones your team needs.
Offices, front desks and call-heavy teams.
- Hardware that fits each role
- Phones set up and ready on arrival
- Warranty and replacements handled
Your business number, wherever you work.
Calls follow your team anywhere, through the tools they already use.
Mobile & desktop calling
Make business calls from your laptop or cell using your business number.
Remote, hybrid and on-the-go teams.
- Your business number on every device
- Calls, voicemail and texts in one app
- Personal numbers kept private
Microsoft Teams calling
Call, chat, and meet in one place with Microsoft Teams.
Businesses already working in Microsoft 365.
- Phone calls inside Teams
- One app instead of two
- Set up and supported by Fairway
Call routing & auto attendant
Route calls to the right person with smart menus and voicemail.
Businesses with multiple departments or locations.
- Calls routed to the right person
- After-hours and holiday rules
- Voicemails delivered to email
Help that's a phone call away.
We manage changes and call quality, so your phones just work.
Ongoing support & management
We add and remove users, update call flows, watch call quality and fix issues, all with one call to Fairway.
Teams that don't want to manage the phone system themselves.
- Changes made for you, quickly
- Call quality monitored
- One team to call for help
All services at a glance
Every business is different, so we shape each service around yours.
You’re not the first to feel this way.
Businesses like yours felt the same way. Here’s what changed.
“We need a phone partner we can rely on.”
“I am pleased we have them as our IT support partners.”
“Switching systems sounds like a headache.”
“Fairway It has been great to work with.”
“When calls go wrong, we need help fast.”
“Fairway IT solutions is easy to talk to and quick to fix any issues that come up during the day.”
Tell us where you need help.
Pick what matters most and share a few details. A Fairway VoIP expert will be in touch soon.
- No commitment required
- A real person follows up
- A plan built around your business